Returns & Exchanges
We want you and your pup to be 100% happy with your purchase. If you are not completely satisfied, we accept returns and exchanges on unwashed and unworn items within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select your items.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our studio.
Get Refunded
Once our team inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing